Help Center
Find guides, FAQs, and system support
Beginner's Guide
Quick overview of core system features and workflows
Warehouse Management
Warehouse Configuration, Location Management, and Inventory Operation Guide
Order Processing
End-to-end guide: order receiving, picking, packing, and shipping
System Settings
Account Management, Permission Configuration, System Preferences
SKU Management
Product SKU Creation, Label Printing, and Mapping Configuration Guide
Subaccounts and Roles
Sub-account creation, role permission assignment, and distributor management
Important Notice
Order Processing Workflow
Inventory is deducted only after a store order is clicked as "Ship from Stock" to enter the warehouse order queue. Unpushed orders do not reduce inventory.
SKU Prerequisites
Before creating a forecast inbound order or mapping a shop SKU, ensure the SKU exists in the product SKU library.
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